Technology in Action

v5.0 Technology Roadmap

Gain insight into the v5.0 platform to understand the direction and value of the new platform. This overview will include what the changes mean to your overall infrastructure, operating systems, browsers, SQL server and data handling.

Learning Outcomes:

• Customization direction
• Performance and scalability results
• Software and hardware recommendations for v5.0

ID: M01, T01
Track: Technology in Action
Audience: Executive, IT Professional, IT End User
Platform: All; NetSource friendly
Prerequisite: None
Advance Preparation: None
CPE Level: Basic
Updated!

Reporting Services – Customizing Reports in v5.0

Gain insight into the methods for customizing v5.0 reports using Microsoft Reporting Services platform. This platform of SQL Server Reporting Services is a comprehensive, server-based solution that enables the creation, management and delivery of both traditional, paper-oriented reports and interactive, Web-based reports.

Learning Outcomes:

• How reporting works in the v5.0 platform
• How to customize reports in the v5.0 platform
• Learn the interactive capabilities for v5.0 reporting

ID: M11
Track: Technology in Action
Audience: Executive, IT Professional and IT end user
Platform: All
Prerequisite: None
Advance Preparation: None
CPE Level: Intermediate
New!

Solution Customizations in v5.0, v6.0 and Beyond

Discover how the v5.0 customization direction provides an easier upgrade path. Learn what the long term strategy for customizations is in Next Gen products.

Learning Outcomes:

• How custom fields/lists work in the v5.0 platform
• How custom pages work in the v5.0 platform
• How to utilize the API built into the v5.0 platform

ID: T20, W13
Track: Technology in Action
Audience: Executive, IT Professional, IT End User
Platform: All
Prerequisite: None
Advance Preparation: None
CPE Level: Intermediate
New!

Disaster Recovery Planning I– Ensuring Business Continuity

Are you prepared if a natural disaster or simple hardware failure occurs? What is your plan to restore vital data? Learn how business continuity has evolved and what the current trends are in the industry. This session will also cover which industry practices are recommended for enterprises to pursue to achieve Business Continuity program excellence.

Learning Outcomes:

• Proactive recovery plans
• Best practices in business contingency planning
• How to protect your business from interruption in momentum

ID: T05
Track: Technology in Action
Audience: Executive, IT Professional, Operations Mgr.
Platform: All; NetSource friendly
Prerequisite: None
Advance Preparation: None
CPE Level: Intermediate
Updated!

Disaster Recovery Planning II – Specific Plans for IRES Solutions

Learn how three technical teams have successfully implemented DR solutions for the MRI product suite. The information shared will help you get started planning, designing and implementing a DR solution that meets business needs.

Learning Outcomes:

• Architectures/Technologies currently in use for DR by NetSource and licensed clients
• Tips for successful DR implementation – from the technical perspective
• Tips for successful DR implementation – from the process perspective
• How to design a DR solution that meets your business needs

ID: T21
Track: Technology in Action
Audience: IT Professional
Platform: Licensed Clients
Prerequisite: Understanding of the MRI Product Architecture and Basic Understanding of DR Terminology
Advance Preparation: None
CPE Level: Intermediate
New!

SQL Series I – Practical SQL Use

A conference favorite, this workshop introduces you to Structured Query Language (SQL), which can facilitate retrieving IRES data for troubleshooting, maintaining and designing system elements. This session covers basic SQL syntax and usage including SELECT, INSERT and UPDATE queries. It also highlights common mistakes and how to correct them.

Learning Outcomes:

• Learn to write basic SQL statements
• Understand how IRES uses SQL statements in views, reports, etc.
• Learn how to correct common mistakes
• Based on processes, which SQL(s) should you be running?

ID: M22, T06
Track: Technology in Action
Audience: IT End User
Platform: All; NetSource friendly
Prerequisite: None
Advance Preparation: None
CPE Level: Basic

SQL Series II – Advanced SQL Use

Building on the basics in SQL Series I, discover how to write queries involving more than one table using joins and sub-queries. We’ll also discuss techniques for safely testing potentially dangerous queries and backing up and recovering individual records.

Learning Outcomes:

• Review the most frequently used queries and how they work
• Understand advanced SQL topics such as joins, sub-queries and unions
• Learn how to test potentially unsafe queries without harming your data, and how to backup and recover individual records

ID: T22, W06
Track: Technology in Action
Audience: IT End User
Platform: All; NetSource friendly
Prerequisite: SQL Series I – Practical SQL Use or experience with basic SQL queries
Advance Preparation: None
CPE Level: Intermediate

NetSource Service Support and Self-Service Tools

Get practical, useful information to assist you in the Authorized User role. Items that will be covered include client self-help interfaces, password reset for end users, security console access v4.0, software upgrade process, and v5.0 “getting started” tips.

Learning Outcomes:

• Better understanding of self-help opportunities for support of the account
• Clarity of software upgrade process
• Understanding future changes to the NetSource processes

ID: M15
Track: Technology in Action
Audience: NetSource Authorized Users
Platform: NetSource
Prerequisite: Working knowledge of current NetSource support processes and the tasks associated with the Authorized User role
Advance Preparation: None
CPE Level: Basic
Don't forget about our post-training class available: Security Fundamentals

Updated!

NetSource Architecture

This session will provide a technology-focused update on NetSource and projects that will be important to the service over the next 12-18 months. NetSource Infrastructure and Roadmap overview, Quincy Data Center migration plans, NetSource Disaster Recovery overview and 3rd Party Integrations in NetSource will be topics covered during this session.

Learning Outcomes:

• Understanding of the NetSource Architecture including tiered hardware, back-up policies and data replication
• Migration value proposition and user migration plans for the move to Quincy
• Knowledge of exciting new advances being made with NetSource

ID: M20
Track: Technology in Action
Audience: NetSource Authorized Users
Platform: NetSource
Prerequisite: None
Advance Preparation: None
CPE Level: Basic
Updated!

System Administration Strategies

Gain knowledge about controlling operating system administration including day-to-day operational procedures (restore, back up procedures, etc.) and configurations. Managing upgrades and service packs, SQL server maintenance, architecture of standard MRI system, and how to run MRI in a Terminal Services environment will all be covered during this session. The presenter will also give an overview of virtual servers and the MRI solutions.

Learning Outcomes:

• Day-to-day operational procedures
• Managing upgrades and service packs
• Understanding of the architecture of the MRI systems

ID: T12
Track: Technology in Action
Audience: End User, IT End User
Platform: All
Prerequisite: None
Advance Preparation: None
CPE Level: Basic
Don't forget about our post-training class available: Security Fundamentals

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